At Chiefs Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect personal information when you book a tour, contact us, or use our website. This may include:

• Personal Details: Name, address, email, phone number, passport details, and date of birth.

• Travel Information: Travel plans, flight details, and tour preferences.

• Payment Information: Payment details (processed through secure payment systems; we do not store sensitive credit card information).

• Health Information: Any medical conditions or special dietary needs you share with us.

• Technical Information: IP address, browser type, and browsing behavior on our website through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process bookings and payments.

• Arrange tours and travel services.

• Communicate with you about your bookings and travel plans.

• Provide customer support.

• Improve our services and website.

• Comply with legal obligations.

• Share necessary information with hotels, park authorities, and other service providers to facilitate your tour.

• Send promotional offers and newsletters.

3. Sharing Your Information

We may share your information with:

• Service Providers: Hotels, airlines, park authorities, and other third-party suppliers to facilitate your travel arrangements.

• Government Authorities: If required by law or to ensure compliance with regulations.

• Trusted Third-Party Providers: Entities that assist us in operating our website, processing payments, and improving our services.

• Tour Guides: To ensure they have necessary details for your tour experience.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Protecting Your Information

We implement appropriate security measures to safeguard your information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and restricted access to personal data.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us:

• Understand website usage and improve functionality.

• Remember your preferences for future visits.

• Deliver relevant advertisements.

You can modify your browser settings to refuse cookies, but this may impact your experience on our website.

6. Your Rights

You have the right to:

• Access your personal information.

• Correct any inaccuracies in your information.

• Request the deletion of your information (subject to legal obligations).

• Opt out of marketing communications.

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Changes to This Policy

Chiefs Tours may update this Privacy Policy periodically. Any changes will be posted on our website. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Chiefs Tours
Phone: +255 755 549 872, +255 625 032 777
Email: info@chiefstours.com
Website: www.chiefstours.com

10. Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.